Your data

Delete your SaveGuroo account

You can delete your SaveGuroo account and its associated data at any time, either directly in the app or by sending us a request.

Option 1: Delete your account in the app

  1. Open the SaveGuroo app and sign in.
  2. Go to Settings → Privacy & Security.
  3. Tap Delete Account and confirm.

Your account is deactivated immediately and scheduled for permanent deletion.

Option 2: Request deletion by email

If you can no longer access the app, email support@saveguroo.com with the subject line "Account Deletion Request" from the email address registered to your SaveGuroo account. We will verify your identity and process the request within 30 days.

What gets deleted

  • Your account and profile (name, email, phone number, photo, address).
  • Your saved and claimed offers, favourites, and preferences.
  • Your loyalty points, badges, rewards, and referral history.
  • Your notification tokens and app settings.

What we may keep

We may retain a limited set of records after deletion where the law requires it or where it is necessary for legitimate business purposes, such as transaction records needed for tax, accounting, and fraud prevention. These records are kept only as long as necessary and are no longer linked to an active account.

Before you go

  • Deletion is permanent — your points, rewards, and savings history cannot be restored.
  • If you have an active subscription purchased through the App Store or Google Play, cancel it in your store account settings; deleting your SaveGuroo account does not cancel store-managed billing.

Have questions first? Contact us via the Support page — we are happy to help. You can read more about how we handle data in our Privacy Policy.