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We're here to help

Questions about deals, rewards, your account, or the app? Reach out and our team will get back to you as soon as possible.

Contact us

The fastest way to reach us is by email. We typically respond within 1–2 business days.

  • Email: support@saveguroo.com
  • Website: saveguroo.com

When emailing about an account issue, please write from your registered email address and include your device type (iOS or Android) and app version so we can help you faster.

Common topics

  • Deals and redemptions — if a redemption code does not work, check that the offer has not expired or sold out, then contact us with the offer name and retailer.
  • Loyalty points and referrals — points usually appear within a few minutes of a qualifying action. If something looks wrong, let us know.
  • Notifications — you can turn push notifications, email notifications, and deal alerts on or off in the app under Settings.
  • Subscriptions — plans purchased through the App Store or Google Play are managed and cancelled in your store account settings.
  • Account deletion — you can delete your account in the app or request deletion on our Account Deletion page.

You can also browse the frequently asked questions on our home page.

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  • Terms of Service
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